Quality Engineer

Summary of Position:

The Quality Engineer (QE) is a professional who understands the principles of product and service quality evaluation and control. This body of knowledge and applied technologies include, but are not limited to, development and operation of quality control systems, application and analysis of testing and inspection procedures, the ability to use metrology and statistical methods to diagnose and correct improper quality control practices, an understanding of human factors and motivation, facility with quality cost concepts and techniques, and the knowledge and ability to develop and administer management information systems and to audit quality systems for deficiency identification and correction. This position will report to the Director of Production/Quality Engineering and will work out of our corporate offices in Scotts Valley, California.

Supplier Issues:

The QE will work closely with incoming inspection to detect, monitor, and disposition defects in supplied material. The QE may then work with purchasing and its supplier quality engineers to get the problem fixed at the supplier, including containment and corrective actions.

Factory Data Collection:

The QE decides what process metrics will be monitored and how they will be sampled, using statistical process control (SPC) tools such as run charts. The line operators will react based on control limits established on these charts by the QE. The idea is to stabilize the process before rejects are made that could get to the next station or final customer.

Working with Other Departments:

The QE works with the design engineers to determine the key product characteristics, component inspection points and tolerances, and how best to measure them. They will also provide DFM input that proactively ensures quality assurance throughout the supply chain. The QE assists engineers in setting reasonable quality standards, sets up and performs various tests on materials, parts, and products including measuring size, weight, strength, performance, durability, and finish. Test data is recorded, evaluated, and documented for further review.

Customer Issues:

The QE is responsible for implementing containment and corrective actions at the factory and in the supply chain to rectify customer problems.

Continuous Improvement:

As well as reacting to problems, the QE is involved in proactively reducing variation and eliminating defects using tools such as Six Sigma and lean manufacturing. The QE is responsible for developing and continuously improving processes which turn design-intent drawings and R&D prototypes into current and future products.

The QE is also responsible for selecting engineering techniques to solve production problems and for making design recommendations that enhance manufacturability. The QE may also specify and/or design inspection tools, equipment, fixtures and processes to increase quality and improve metrics.

Training:

The QE works production to train operators in new assembly methods and new testing criteria. The QE also works with the quality technicians in running the quality lab’s measurement equipment, such as coordinate measurement machines (CMMs).

Key Responsibilities:
  • Provides leadership as the Quality representative during development cycle of new products with an emphasis on DFM best practices. Interfaces with Development Engineering to ensure that Quality suppliers are approved through the Supplier Qualification process. The QE will also monitor the performance of approved suppliers using the supplier report card.
  • Drives continuous improvement in the Quality department, by contributing to the MRB process, generating P/CAR’s, ECN’s, PCN’s and DA’s as required.
  • Develops, evaluates and improves quality control tools that report departmental metrics and KPI’s. These include but are not limited to RFT, QCPH, and yield metrics. Assist in developing and maintaining the quality control program for Zero Motorcycles.
  • Generate NCM reports and communicate with suppliers when needed to determine root cause analysis and corrective action for components that do not meet our quality standards.
  • Ensures routine maintenance is scheduled and performed on metrology and other inspection equipment with minimum impact to production flow.
  • Manages the accuracy and integrity of and updates the Quality Manual accordingly.
Required Education/Experience:
  • BSME, BSIE, or BSEE degree or higher.
  • 2D and 3D drafting skills (AutoCAD and Solidworks) preferred.
  • Must be proficient at reading and interpreting drawings, familiar with GD&T, and have the ability to perform tolerance stack analysis.
  • Fluent with bills of materials structures and engineering change controls and documentation.
  • Must have a minimum of 5 years quality engineering experience with demonstrated knowledge of fabrication, machining, assembly, and packaging techniques.
  • Demonstrated experience with scoping project requirements, justifying capital expenditures, and implementing projects which improve product and service quality.
  • Experience with similar technologies (battery packs, electric motors, motorcycles) preferred.
  • Strong computer skills with an emphasis on Excel and Power Point.
Skills and Attributes:
  • Ability to work with multiple teams to quickly accomplish tasks
  • Understands inter-business communication styles, develops relationships with senior colleagues and peers.
  • Uses communication skills effectively in one-to-one or group situations. Listens actively and objectively while respecting the views of others. Adjusts style of communication according to the needs of the audience.
  • Has an appreciation of the requirements of internal and external customers. Establishes good customer and supplier relationships.
  • Highly self disciplined with strong follow through and closure competence. Plans in order to meet objectives. Employs monitoring processes and make appropriate adjustments as needed. Maintains a high level of personal organization.
  • Relates data from different sources to reach logical conclusions. Makes business decisions in an objective manner. Understands the fiscal significance/impact of engineering decisions and capital spending.
  • Builds relationships of trust and influence with cross functional teams including Development Engineering, Production, Materials, Sales and Marketing, Customer Service, HR and Finance.
Physical and Sensory Requirements:
  • Candidate must be able to sit, stand and to walk around to perform duties and make inquiries from other staff, management as needed.
  • Must be able to bend or stoop down to access files, including lifting of items or objects up to 30 lbs.
Other Requirements (if applicable)
  • Licensed motorcycle rider is a plus.
  • On occasion domestic or international travel may be required.

To apply send in your resume and qualifications to: hr@zeromotorcycles.com. Please no phone calls or drop-ins.

Warehouse Operations Manager

Summary of Position:

Zero Motorcycles is seeking a motivated and experienced Inventory Control & Warehouse Manager, who will establish material flows and control processes to ensure accurate inventory, and traceability of materials throughout the ZMC supply chain. This position will report to the VP of Operations and will work out of our corporate offices in Scotts Valley, California.

Key Responsibilities:
  • Manage existing and establish new inventory control procedures and policies across global ZMC operations. Design the Storeroom /Warehouse set up and bin-locator system.
  • Develops warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management, and shipping logistics.
  • Achieves warehouse operations operational objectives by contributing warehouse operations information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends.
  • Recommends and schedules optimal transportation modes, routing, equipment, and frequency thereof. Plans and supervises the crating of bikes and packaging of parts and accessories. Ensures accurate and timely shipments of all scheduled/planned orders, products and materials including dangerous goods.
  • Design, implement and continuously improve Kanban for production material control.
  • Develop strategies for improving operational efficiencies, ensuring compliance to procedures for the receipt of goods and inventory management to ensure 99.9% accurate inventory levels within ERP system, as reflection of actual physical inventory.
  • Review and establish procedures and maintain effective internal control over the physical product flow and accounting of inventory receiving, internal transfers/goods movements, vendor consignments, and shipping.
  • Organize inventory audits by working with both internal and external auditing teams.
  • Design, implement and execute cycle count programs for production inventory.
  • Deliver cost savings and achieve operational excellence through effective inventory management.
  • Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures
Required Education/Experience:
  • BS degree in Business, Logistics, or Systems with a strong background in analysis and statistics or minimum of 8-10 years of experience supply chain or inventory management in a rapidly growing enterprise.
  • Dangerous Goods shipping and handling certification.
Skills and Attributes:
  • Inventory management systems expertise, preferably with ERP.
  • In depth knowledge of global inventory and warehouse practices, procedures and systems typically acquired through progressive related experiences.
  • Dangerous goods shipping and handling expertise.
  • Hands-on team leadership skill in motivating, training, and developing individuals and teams.
  • Evidence of customer-focused, both internal and external, and result-oriented style.
  • A passionate and high energy individual, who possesses diplomacy and cooperative style necessary to deal effectively with all cross-functional and multi-cultural interfaces.
  • Ability to prioritize and set goals to achieve company objectives.
  • Ability to multi-task and work independently.
  • Excellent oral and written communication skills, with the ability to effectively present information to management and employees.
  • Experience in project and requirements management.
  • Strong PC and ERP skills with advanced Microsoft Excel skills.
  • Knowledge and experience of working with both domestic and oversea suppliers and teams.
  • Flexibility in working with different time zones and occasional travel.
  • Possesses strong work ethic and team-oriented attitude.
  • Knowledge in six-sigma, Kaizen, lean manufacturing methodologies, and world class inventory management systems preferred.
  • APICS (Association of Operations Management) certification a plus
Physical and Sensory Requirements:
  • Candidate must be able to stand for 2 to 3 hours at a time to perform duties, and to walk around and make inquiries from other staff, management as needed.
  • Must be able to bend or stoop down, including lifting of items or objects up to 40 lbs.
Other Requirements (if applicable)
  • Licensed motorcycle rider is a plus.

To apply send in your resume and qualifications to: hr@zeromotorcycles.com. Please no phone calls or drop-ins.

Sr. Mechanical Engineer

Summary of Position:

Zero Motorcycles is currently seeking a Sr. Mechanical Engineer. The Sr. Mechanical Engineer owns the design and development of assigned electric motorcycle components, systems, and battery architecture, ensuring Zero Motorcycles has best-in-class mechanical design practices for its products, in order to achieve company objectives. Furthermore, this position has the responsibility to co-lead the optimization of systems and processes used in the design function and to mentor Jr. Engineers as well as effectively communicate Engineering content to other company functions. This position is full time and will be working in our Scotts Valley, California headquarters and will report to the Director of Mechanical Engineering.

Key Responsibilities:
  • Has a strong voice in the mechanical architecture direction of Zero motorcycles
  • Identifies unique opportunities for Zero Motorcycles to develop, protect, build and maintain competitive advantage
  • Leads mechanical development of battery systems, configurations, mounting, cooling, interconnect, and environmental durability
  • Sets appropriate mechanical design strategies in the creation of assigned motorcycle components
  • Schedules and leads design reviews at strategic points of a product’s development
  • Develops in-house mechanical design excellence within the functional group
  • Develops Engineering design and analysis tools/processes/techniques and has a strong voice in Engineering systems direction
  • Maintains parts’ database through generation of assigned part numbers and descriptions
  • Owns full documentation and revision control of assigned parts, including associated engineering drawings and other documents
  • Generates and tracks to implementation Engineering Change Orders (ECOs)
  • Generates and maintains revisions of Bills of Materials (BOMs)
  • Prepares documents to support regulatory submissions, manufacturing and sales
  • Reviews and approves assembly and service processes associated with assigned parts
  • Leads Engineering response to manufacturing or field issues on assigned parts
  • Leads in root cause analysis of issues with existing product
  • Mentors and trains Jr. Engineers and checks their work
  • Effectively communicates Engineering function to internal and external stakeholders
Required Education/Experience:
  • Bachelor’s degree in Mechanical Engineering; Masters degree a plus
  • Minimum of 7 years engineering experience w/advanced working knowledge of:
    • SolidWorks (advanced surfacing experience a plus) – models and drawings
    • Device types and applications
    • Material applications
    • Manufacturing processes; forging, casting, injection molding, weldments, sheet metal
    • Mechanical Engineering analysis and simulation techniques
    • Electrical component packaging
  • Electric vehicle, Automotive, or motorcycle industry experience a plus
  • Experience with Bills of Materials, Engineering Change Orders, Document Support
  • Electrical Engineering experience, particularly in large format battery design, a plus
  • Motorcycle suspension tuning and design experience a plus
Skills and Attributes:
  • Team leadership and solid sense of ownership
  • Excellent follow-through and documentation of work
  • Multi-tasking ability; scheduling, time and project management skills
  • Excellent written and verbal communication skills
  • Organized, superior attention to detail
  • Diligent, reliable and tenacious
  • Hands-on mechanical aptitude
  • Mentorship ability
Physical and Sensory Requirements:
  • Candidate must be able to sit for long periods of time to perform duties, ant to walk around and make inquiries from other staff, management as needed.
  • Must be able to bend or stoop down to access files, including lifting of items or objects up to 30 lbs.
Other Requirements (if applicable)
  • Licensed motorcycle rider is a plus.
  • On occasion domestic or international travel may be required.

To apply send in your resume and qualifications to: hr@zeromotorcycles.com. Please no phone calls or drop-ins.

Production Engineer (EE)

Summary of Position:

Zero Motorcycles is currently seeking a Production Engineer (EE). The Production Engineer (EE) is responsible for developing and continuously improving processes which turn design-intent schematics/drawings and R&D prototypes into current and future products. The Production Engineer (EE) is also responsible for selecting engineering techniques to solve production problems and for making design recommendations that enhance manufacturability. The Production Engineer (EE) will also specify and/or design diagnostic test methods and test equipment, tools, fixtures and processes to increase productivity and improve metrics. This position is full time and will be working at our Scotts Valley, California headquarters and will report to the Director of Production/Quality Engineering.

Key Responsibilities:
  • Provides leadership as the Manufacturing representative during development cycle of new products with an emphasis on Electrical Engineering, firmware/software and DFM best practices. Interfaces with Development Engineering to ensure seamless transition of new products into production.
  • Proactively identifies production bottlenecks and introduces processes which contribute to efficiency improvements. Identifies and proactively introduces solutions to improve under-performing production processes.
  • Drives continuous improvement in production, by contributing to the design and implementation of software/scripts and interfaces that facilitate the electrical testing required for thoroughly vetting all electrical systems on ZMC vehicles and test equipment.
  • Participates in the MRB process, generation of PCAR’s, ECN’s, PCN’s and DA’s as required.
  • Plans, directs and coordinates manufacturing processes and documents manufacturing procedures (MP’s) and operating procedures (OP’s).
  • Develops, evaluates and improves manufacturing methods, utilizing knowledge of product design, materials and parts, fabrication processes, tooling and production equipment capabilities, assembly methods, test equipment, and quality control standards.
  • Analyzes and plans work force utilization, space requirements, workflow, and designs layout of equipment (including automated production line) and work space using Kaizen principles for maximum efficiency.
  • Confers with suppliers when needed to determine product specifications and arrange for purchase of equipment, materials, or parts, and evaluates products according to specifying actions and quality standards.
  • Estimates production times and staffing requirements regarding manufacturing production processes.
  • Applies statistical modeling and methods to estimate future manufacturing requirements and potential.
  • Ensures routine maintenance is scheduled and performed on production equipment with minimum impact to production flow. Coordinates with external contractors to schedule repairs or maintenance as required.
Required Education/Experience:
  • BSEE degree or higher.
  • Proficient with MAT Lab, Arduino, Pspice, LabView, or equivalents.
  • Must have a minimum of five years of Manufacturing Engineering experience with demonstrated knowledge of EE diagnostic and troubleshooting skills, vehicle control systems, batteries, motors, and controllers, and test equipment design.
  • Fluent with bills of material structures and engineering change controls and documentation.
  • Demonstrated experience with scoping project requirements, justifying capital expenditures, and implementing projects which improve Safety, Quality, and Productivity.
  • Demonstrated capability of performing root cause analysis. Ability to analyze data and present in an effective format. Ability to read and analyze schematics and wiring diagrams.
Skills and Attributes:
  • Communication
    • Understands inter-business communication styles, develops relationships with senior colleagues and peers.
    • Uses communication skills effectively in one-to-one or group situations.
    • Listens actively and objectively while respecting the views of others.
    • Adjusts style of communication according to the needs of the audience.
  • Customer Focus
    • Has an appreciation of the requirements of internal and external customers.
    • Establishes good customer and supplier relationships.
  • Management and Organization
    • Highly self disciplined with strong follow through and closure competence.
    • Plans in order to meet objectives. Employs monitoring processes and make appropriate adjustments as needed.
    • Maintains a high level of personal organization.
  • Problem solving and decision making
    • Relates data from different sources to reach logical conclusions.
    • Makes business decisions in an objective manner.
    • Understands the fiscal significance/impact of engineering decisions and capital spending.
  • Influence
    • Builds relationships of trust and influence with cross functional teams including Development Engineering, Production, Materials, Sales and Marketing, Customer Service, HR and Finance.
Physical and Sensory Requirements:
  • Candidate must be able to perform duties, and to walk around and make inquiries from other staff, management as needed.
  • Must be able to bend or stoop down, including lifting of items or objects up to 40 lbs.
Other Requirements:
  • Licensed motorcycle rider a plus but not required.

To apply send in your resume and qualifications to: hr@zeromotorcycles.com. Please no phone calls or drop-ins.

Inside Sales Representative

Summary of Position:

Zero Motorcycles is currently looking for an Inside Sales Representative. The position will be responsible for closing new business from consumer leads generated through the Company's CRM system (Salesforce.com), email campaigns and other marketing campaigns. This position is full time M-F and will be working at our Scotts Valley, California headquarters and will report to the Director of U.S. Sales & Dealer Development.

Key Responsibilities:
  • Primary objective is lead qualification (via telephone and email); setting appointments for Prospect demonstration rides with dealers in assigned regions
  • Establish and maintain relationships with dealers and Prospects during the life cycle of the lead.
  • Provide support and sales coordination assistance to Zero Regional Sales Managers during times of heavy sales or promo activity
  • Utilizes company systems (such as Salesforce.com, live chat, email, phones, etc.) to accurately enter and/or maintain lead data.
  • Make cold calls during slow periods and participate in promotional activities as assigned.
  • Special projects and report generation as assigned by the department manager.
Required Education/Experience:
  • 2 plus years sales inside sales experience, preferably in a cell center environment.
  • 1 plus year using Salesforce.com, MS Office, email.
  • Background or experience with motorcycles is a plus.
Skills and Attributes:
  • Ability to ramp quickly and become technically familiar with electric vehicles & related technologies.
  • Good organizational skills.
  • Able to use critical thinking skills in a variety of situations.
  • Consistently meet or exceed quota-based performance metrics as defined by the company while contributing to overall team goals.
Physical and Sensory Requirements:
  • Candidate must be able to sit for long periods of time to perform duties, and to walk around and make inquiries from other staff, management as needed.
  • Must be able to bend or stoop down to access files, including lifting of items or objects up to 10 lbs.
Other Requirements:
  • Licensed motorcycle rider is a plus.
  • Occasional domestic travel may be required.

To apply send in your resume and qualifications to: hr@zeromotorcycles.com. Please no phone calls or drop-ins.

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For more information on becoming a Zero Motorcycles Dealer please click here.

Please do not call us regarding employment. Email your resume and qualifications to hr@zeromotorcycles.com