Zero Motorcycles Mobile App

User Guide Bluetooth Connectivity FAQs

iPHONE AND ANDROID APP USER GUIDE

Welcome to the Zero Motorcycles iPhone / Android App.

All Zero Motorcycles model year 2013 and later are equipped with Bluetooth capability. This allows you to connect your motorcycle with a mobile device. Now you’ll be able to customize your ride and see real-time performance statistics straight from your motorcycle.

Pairing Your Motorcycle

  • Please follow the pairing instructions, which can be found in the Support view.
  • Select Online Support. This will open an Internet browser linking to the Zero Motorcycles support web page. See Bluetooth Connectivity.
  • Follow the guide to pair your phone.

Functionality:
The App has two primary modes

  1. Statistics Mode – this allows you to view and interact with all motorcycle statistics and parameters: total miles, total kW used, battery and performance numbers. In Statistics Mode, you will see 5 icons at the bottom of the screen:
  2. Riding Mode – displays riding statistics: live state of charge, torque, distance and time until empty, etc. When the motorcycle is on and ready to ride, the app will automatically change to the Riding Screen. You will not be able to make changes to the motorcycle settings while in Riding Mode.

Home

Your Zero Motorcycle model will be displayed at the top of the screen. The picture cannot be edited.

Below the picture is a scrolling banner, where you will find headlines for Zero-related news. If a headline interests you, click the banner and your default Internet browser will open the corresponding article.

State of Charge

Here you will find ‘Live’ status of your battery. If your Zero motorcycle is plugged in it will provide live updates as the percentage increases. When riding, your Zero motorcycle will show live reductions in range.

*This is only an estimate and may vary from the dashboard.

Time to Full Charge

When plugged in, this provides the estimated time remaining until your Zero motorcycle is fully charged. For example, 1 hour and 15 minutes will be displayed as: “1:15.” The time will count backwards to 0:00 until fully charged. When your Zero is not charging this will read “N/A.”

*This is only an estimate and may vary from the dashboard.

Total Miles

The total miles ridden on your Zero. This estimate may not agree with the odometer on the dashboard.

Total kWatt Hours Used

The total amount of energy used on the batteries installed in your Zero motorcycle.

Average Watt Hours Per Mile

The average amount of energy used on your Zero motorcycle based on total miles and kWatt Hours used.

View Warning

If there is a warning such as Motor Temp Warning, this icon will light up and remain lit until the warning goes away. When lit, you may press this button to get more information. View Warning will show a subset of current warnings provided by the motorcycle. Unless there is a warning, this View Warning icon will remain grayed out.

BATTERY Pg1

The Battery Page has two tabs “Battery Pg1” and “Battery Pg2,” each containing different information. You can switch between Battery tabs by selecting the desired tab.

TIME UNTIL CHARGED: (Top Left)

An estimate of how long it will take for your Zero to fully charge. For example, if there is a 1 hour and 15 minutes remaining it will be displayed as “1:15.” The time displayed will count backwards to 0:00 until fully charged. When your Zero motorcycle is not charging this will read “N/A.”

CAPACITY KW HOUR: (Middle Left)

This shows the remaining kW hours left on your battery pack.

CHARGING AMPS: (Lower Left)

This indicates how many Amps are flowing through your on-board battery charger. If your charger is not connected the feature will read “N/A.”

CAPACITY AMP HOURS: (Top Right)

This provides estimated amp hours remaining in the pack.

STATE OF CHARGE %: (Middle Right)

This indicates state of charge in a percentage figure. This is a ‘Live’ status of your current battery. If your Zero motorcycle is plugged in, it will provide live updates as the state of charge % increases.

CHARGING WATTS: (Lower Right)

This provides an estimate of Watts running into your battery from the on-board charger.

*These are only estimates and may vary from the dashboard.

BATTERY Pg2

TOTAL KWATT HOURS USED: (Top Left)

This indicates the total kWatt Hours Used on the batteries currently installed on your Zero.

TRIP KWATT HOURS USED: (Top Right)

This indicates the kWatt Hours Used on your Zero since your last reset. It can be reset (or tripped) in the Settings view, under reset statistics.

CELL BALANCE: (Middle Right)

This is a diagnostic indicator of the current state of balance; this is for Zero Motorcycle dealer reference.

BATTERY VOLTS: (Middle Left)

This indicates the current battery voltage; the maximum you will typically see is 116 Volts. The minimum you may see is 85 volts. The fuel gauge has a more accurate estimate of your charge state.

CHARGE CYCLES: (Bottom Left)

This measures the number of full charge cycles that your battery has completed. Partial charge cycles are not counted in this feature.

PERFORMANCE Page

Odometer: (Top Left)

This indicates the total miles traveled on your Zero. This is the total vehicle odometer as reported by the motorcycle. It may not always agree with the odometer on the dashboard.

Trip Odometer: (Top Right)

This indicates the miles traveled on your Zero since the last reset. This is not the total vehicle odometer, as it can be reset (or tripped) in the settings view, under reset statistics.

Money Saved Vs Gas: (Center Right)

This shows how much money you have saved by riding a Zero motorcycle instead of an internal combustion engine vehicle. This is a derived statistic based on the values you provide on the settings page. In the DRIVE SETUP tab, you will be able to add:

  • Cost per Gallon of Gas, in your local area.
  • MPG of ICE (Internal Combustion Engine) vehicle for comparison. For example, if your Toyota Tacoma gets 22 MPG you put “22” as the value.
  • Cost Per kWatthour. You can get this statistic from your electric company utility bill.

Cost Per Mile: (Lower Right)

Cost Per Mile is calculated with the following formula: Average watt-hours per mile (since resetting your odometer) X Cost Per kWhatthour.

Average Watt Hours Per Mile: (Center Left)

This indicates the Average Watt Hours Per Mile on your Zero once you have paired it to your phone. It can be reset (or tripped) in the settings view, under reset statistics.

C02 Reduced Vs. Gas: (Lower Left)

This estimates how much C02 you have reduced by riding your Zero motorcycle instead of an internal combustion engine vehicle.

This is a derived statistic based on the values you provide on the settings page. In the DRIVE SETUP tab, you will be able to add:

  • MPG of ICE (Internal Combustion Engine) vehicle for comparison. For example, if your Toyota Tacoma gets 22 MPG you can put “22” as the value.
  • kWatthours and distance you have travelled.

SETTINGS / DEMO MODE

This allows you to view the functions and features of the App without being connected to your Zero motorcycle. When in ON position it provides preprogrammed statistics. When in OFF mode it will gather data from your Bluetooth connected Zero motorcycle, if connected.

Bluetooth Button (Android only):

This icon will be labeled with the connection status of your Android device to a Zero motorcycle. Possible labels are:

  • “Available Devices List”: indicates you are unconnected, and not trying to connect. If Demo mode is off, the app will use the last-known values from your motorcycle.
  • “Connected”: indicates you are currently connected to a Zero motorcycle.
  • “Autoconnecting”: indicates you are attempting to connect to a Zero motorcycle.

Pressing the Bluetooth button will bring you to a secondary screen where you may connect to a new device or a previously paired device. Once connected, you will be returned to the SETTINGS view.

SETTINGS / DRIVE SETUP

This allows you to set and view statistics on your Zero. The App must be actively connected to a Zero motorcycle to change the settings.

The first option is to select either Metric or English. This adjusts the measurements of Speed (MPH vs. KPH), Distance (Miles vs. Kilometers) and fuel efficiency (MPG vs. KM per liter).

Eco top speed (MPH)

  • This allows you to set and view your desired top speed in ECO Mode. Please be sure to follow all local transportation safety regulations and speed limits.
  • Selecting ‘Reset to defaults’ will return the settings to the factory specifications.

ECO max torque (%)

  • This allows you to set and view torque output in ECO Mode. The setting will start at the factory default percentage. Using the slide bar you can adjust MAX torque Eco limit to your preferred riding amount. Selecting ‘Reset to defaults’ will return the settings to the factory specifications.

Eco max regen (%)

  • This allows you to set and view the motorcycle’s regenerative capability in ECO Mode while coasting. The setting will start at the factory default percentage. Using the slide bar you can adjust your MAX regen Eco limit to your preferred riding preference. Selecting ‘Reset to defaults’ will return the settings to the factory specification.

SETTINGS / DRIVE SETUP

Eco max regen brake (%)

  • This allows you to set and view the motorcycle’s regenerative capability in ECO Mode while applying either the front or rear brake. The setting will start at the factory default percentage. Using the slide bar you can adjust your MAX regen Eco limit to your preferred riding preference. Selecting ‘Reset to defaults’ will return the settings to the factory specification.

Cost Per Gallon of Gas

  • This function allows you to enter the price of fuel for an ICE Motorcycle in your area. This information allows the app to estimate how much you are saving on gas and CO2 emissions.

Miles per Gallon of ICE Vehicle for comparison

  • This allows you to enter the efficiency of your ICE vehicle in MPG or KMP per Liter. This information allows the app to estimate how much you are saving on gas and CO2 emissions.

Cost Per kWatthour

  • This allows you to enter the Cost Per kWatthour. You can get this statistic from your electric company utility bill. This information allows the app to estimate how much you are saving on gas and CO2 emissions.

Reset to defaults

  • Selecting ‘Reset to defaults’ return all settings to the factory specification for your unit, and return optional user parameters to default values

RIDING SCREEN SETUP

When riding your Zero motorcycle, the App defaults to a Riding View. This is initiated once the ignition is on, the kickstand is up and the run switch is activated.

You will have limited ability to change function once in riding mode.

The Riding Screen Setup allows you to select what statistic you wish to view in ‘Riding Mode.’

You can display 5 different choices, of a total of 12 predetermined selections:

  • Trip Odo
  • State of Charge
  • Torque
  • Speed
  • Battery kWatts
  • Battery Amps
  • Temp Motor
  • Temp Controller
  • Temp Battery Pack
  • Clock
  • Distance to Empty
  • Time to Empty

When you open Riding Screen Setup, it will give you a Key and diagram of the 1-5 slots that can display statistics. Using a drop down feature you can select which statistic you want to display and which box to display it in.

Select a slot (1-5), then scroll the wheel and select the desired statistic. Confirm your choice by selecting OK on the far right.

Riding Screen Preview

This allows you to preview the riding mode screen with your choice of statistics in place. This screen will vary according to the set up choices you have selected in ‘Riding Screen Setup.’

Select ‘Back’ to return to the Setting screen.

RESET STATISTICS

This enables you to reset all your statistics. When selecting this, a confirmation screen will appear asking you to verify your choice to reset. If you select ‘OK’, the feature will reset the ODO, Average speed and Watts used, etc.

SUPPORT Page

Online Support

This will open an internet browser and take you to an on-line support page.

Call Support

This will call the Customer Service Support number with your cell phone. The number is: (888) 786-9376.

E-Mail Bike Logs

This will e-mail the Main Bike Board (MBB-ECU) data to a support e-mail address at Zero Motorcycles (support@zeromotorcycles.com). You should not send these files unless prompted by your dealer or Technical Support at Zero Motorcycles.

When selecting “Email Bike Logs,” a confirmation screen will appear asking to verify your choice to e-mail your Bikes logs. If you select ‘OK,’ the feature will gather logs from the motorcycle; it may take up to two minutes to read the contents of your bike log. (Requires a properly set-up default mail program on your device, or it may not work properly.)

View Warnings

If your Zero motorcycle is displaying any vehicle warnings, you may press this button to get more information. View Warning will show a subset of current warnings provided by the motorcycle.